Skip to content

REGULATIONS

REGULATIONS

The landlord – MS5 Stanisław Puchacz providing residential premises as part of the rental service.
Tenant – persons or legal entities using the rental service of residential premises.
Apartment – the subject of the service.

1. The landlord provides the tenant with the entire apartment furnished and fully equipped.
2. After making the reservation, the tenant receives detailed information about the possibility of entering and guidelines for leaving the apartment.
3. The apartments are rented on a daily basis for a specific number of people specified in the booking.
4. The number of people specified during the booking may not be greater than the number indicated in the apartments.
5. The hotel day lasts from 2 p.m. to 11 a.m.
6. There is a curfew in the apartments and the building from 21:00 to 8:00.
7. Smoking and other stimulants are forbidden in the apartments under penalty of a fine of PLN 1000.
8. It is strictly forbidden to organize social meetings, photo sessions, and parties in the apartment and the building, under penalty of a fine of PLN 1000.
9. Owning animals must be consulted with the landlord in advance.
10. The tenant should inspect the apartment and inform the landlord of any serious damage or deficiencies in the apartment. Failure to notify the landlord may result in the tenant being charged for the repair amount.
11. The Lessee is obliged to maintain the equipment of the apartment in the same condition as it was on the day of arrival. The Lessee is responsible for repairing any damage to the apartment or its contents that arose as a result of negligence, willful damage or irresponsible behavior of people staying in the apartment.
12. The landlord undertakes to remove any defects arising in the apartment without undue delay, and in any case not later than 24 hours after notification by the tenant, unless the nature of the failure or damage requires a longer repair time. The landlord is not responsible for breakdowns or interruptions in the provision of services in the apartment or building, including electricity, water, gas, and others, including disruptions to stay caused by repair work carried out in another part of the building. In the event of unforeseeable circumstances that will cause damage that cannot be removed, the landlord is obliged to find a replacement apartment.
13. In the event of force majeure preventing further rental, the Lessor reserves the right to withdraw from the rental agreement. This also applies to situations where the tenant’s personal safety or property protection cannot be guaranteed for reasons other than the landlord’s control. In such cases, the tenant is reimbursed the cost of the stay, less the amount for the service already provided.
14. The Lessor shall not be liable and shall not provide any insurance protection for losses or damages caused to the Lessee or to their personal property.
15. Each time the tenant leaves the apartment, he is obliged to close the windows and doors of the apartment, as well as to inspect all elements that may cause damage to the property.
16. In the event of losing the keys or cards to the apartment, the tenant will be charged a fee of PLN 250.
17. The Lessee may not hand over the keys, cards or give the apartment door codes to third parties, even if the period for which he has paid the fee for the stay has not expired.
18. The landlord or persons authorized by him may enter the premises in the absence of the guest only in the event of a security threat, failure to comply with the established rules by the tenant, or failure to leave the apartment by 11 am on the day of arrival.
19. If the tenant does not leave the apartment by 11 am on the day of departure, the landlord has the right to charge the fee for an additional night. 20. Leaving the apartment at later hours must be consulted with the landlord.
21. The tenant is not allowed to sublet the apartment or transfer it to third parties free of charge.
22. Staircase and other public places may be monitored by security cameras.
23. Early departure for reasons beyond the control of the landlord does not release the tenant from the fee for the unused service.
24. If the tenant disturbs the peace under the influence of alcohol/drugs (or any other reason), he will be removed from the apartment.
25. The Lessor is not responsible for the tickets issued by the Police or Municipal Police or damage/loss of the car or other vehicle belonging to the tenant.
26. The landlord may refuse to make the apartment available or order it to be vacated when the tenant has breached the regulations.
27. The landlord does not bear any responsibility for claims resulting from accidents, injuries, or death of the tenant or third parties in the apartment during their stay.
28. Funds paid for reservations are non-returnable unless the parties agree otherwise. The rules agreed with the intermediary apply to bookings made through intermediaries.
29. If the payment is not made within the agreed time, the landlord reserves the right to cancel the reservation.
The Lessor may only cancel or amend the booking in the event of force majeure. Force majeure means any event of an extraordinary nature which the landlord cannot prevent.
30. Guests have the right to lodge a complaint if they find the quality of the services provided by the landlord unsatisfactory or insufficient. Complaints can be sent to the e-mail at apartments@ms5.com.pl. Complaints will be considered as soon as possible, but no longer than within 7 working days of receiving the notification.
31. Any disputes arising from or in connection with these Regulations shall be governed by and interpreted in accordance with Polish law. The appropriate place of jurisdiction for resolving such a dispute is Krakow, the Republic of Poland.

PRIVACY POLICY

MS5 APARTMENTS Privacy Policy:

1. The administrator of personal data is:
MS5 Stanisław Puchacz
Ul. Tadeusza Ważewskiego 34
30 – 499 Kraków
NIP: 918 190 50 10
REGON: 389319579


2. Personal data provided by Users, depending on the basis for their processing as well as the type of functionality and services in connection with which they are collected and processed, will be processed by the Administrator for the purposes of:
   a) performance of the concluded contract for the provision of electronic services or services;
   b) performing activities in accordance with the content of the consent granted;
   c) fulfillment of a legal obligation (resulting, inter alia, from the provisions of tax law, accounting, and archiving regulations, and from the provisions specifying the limitation of claims);
   d) exercising the Administrator’s legitimate interests, which are understood as:
    – marketing of own services;
    – ensuring the safety of people (primarily customers and service) and the Administrator’s property. This also applies to monitoring outside residential premises – with the privacy and dignity of persons preserved;
    – the investigation or defense of claims or rights, any of the Administrators;
    – counteracting customer abuse.

3. Users of the Website www.ms5apartments.com.pl remain anonymous until they decide otherwise.

4. Users provide their personal data voluntarily, and the Administrator informs that the use of certain functionalities of the Website and the provision of certain services requires the User to provide certain personal data.

5. Detailed information on the type and scope of personal data processed is specified in the terms and conditions applicable to individual types of services.

6. The information contained in the system logs (eg IP address) resulting from the general principles of connections made via the Internet are used by the Administrator for technical purposes. In addition, IP addresses are collected generally for the purposes of statistical information, e.g. about the region.

7.All data, including personal data, are stored and processed by the Administrator with appropriate security measures, meeting the requirements set out in the generally applicable provisions of law, including
in particular, in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on the protection of data).

8. Reservation of apartments and other services provided by the administrator is tantamount to consent to the processing of personal data.

9. The administrator does not make the processed personal data available to other entities (data recipients), except for companies processing data for the purposes of the Administrator’s basic activities.

10. The basis for the processing of personal data by the Administrator is, depending on the type of functionality and services provided, respectively:
   a) the consent of the data subject referred to in art. 6 sec. 1 lit. a) general
data protection regulation;
   b) the necessity to process personal data for the implementation of the contract for the provision of electronic services or recreation and sports services, when the data subject is their party or when it is necessary to take action before concluding
these contracts at the request of the data subject (Article 6 (1) (b) of the General Data Protection Regulation);
   c) the necessity of the processing in order to fulfill the legal obligation incumbent on the Administrator (Article 6 (1) (c) of the General Data Protection Regulation); necessity to process personal data for legal fulfillment justified purposes pursued by the Administrator or data recipients, in particular for the purpose of direct marketing of own products or services, and the processing does not violate the rights and freedoms of the data subject (Article 6 (1) (f) of the General Data Protection Regulation).

11. Rights of data subjects/contact details of the Data Protection Officer, the Administrator informs that in order to ensure compliance with the principles of personal data protection, the Administrator has appointed, in accordance with the general regulation on data protection, Data Protection Officer. In all matters regarding the processing of personal data, you can contact the following address: biuro@ms5.com.pl

12. Every person whose data is processed by the Administrator has the right to access their personal data, rectify it, delete or limit processing, the right to object to further processing (in the case of data processing pursuant to art. 6 sec. 1 lit. f) of the General Data Protection Regulation), the right to transfer personal data and the right to lodge a complaint with the supervisory authority regarding the protection of personal data.

13. Users’ personal data will be stored for the duration of the concluded contract and after its termination, in order for the Administrator to exercise the rights and obligations arising from applicable law, including in particular tax regulations, provisions on limitation of claims, in the case of processing personal data on the basis of consent – until its withdrawal, and in the case of processing personal data pursuant to art. 6 sec. 1 lit. f) of the general data protection regulation until the objection is raised.

14. “Cookies” should be understood as IT data, in particular text files, stored in Users’ end devices intended for the use of websites. These files allow to recognize the User’s device and properly display the Website tailored to his individual preferences. Cookies usually contain the name of the Website they come from, the storage time on the end device, and a unique number.

15. The administrator uses the following types of “cookies”:
a) necessary – enabling the use of services available on the Website;
b) functional – making it possible to remember selected settings and affect the personalization of the Website interface;
c) securing – supporting the assurance of safety;
d) efficiency – enabling the collection of information on the use of the Website.

16. By default, the software used for browsing websites, including the Website, by default allows the placement of “cookies” on the end device. These settings can be changed by the User at any time in such a way as to block the automatic handling of “cookies” in the web browser settings or inform about their every transfer to the User’s device. Detailed information on the possibilities and methods of handling cookies is available in the settings of the software (web browser) used by the User.

17. The introduction by the User of restrictions on the use of “cookies” may affect some functionalities of the Website, including the possibility of providing services by electronic means.

18. Contact:
In order to exercise the rights set out in the Privacy Policy, you can contact us at any time by e-mail biuro@ms5.com.pl or via: traditional mail to the following address: Tadeusza Więcewskiego 34 / Kraków 30 – 499